![]() ![]() ![]() " Get" a new copy of the app from the Microsoft Store Remove the unwanted Printer(s) from your HP Account > Dashboard Uninstall the HP Smart app from your Windows If you have not already done so (and maybe if you have). Search and Find HP Smart in the apps list Reset the HP Smart application - This action removes the app data. If you want to install the full driver printer software, choose the "Full Software and Drivers" option during the Easy Start installation procedure. Download and Save the current version of the Easy Start Software installation package to install your print software.Open Home Page - HP Easy Start > Click to open Category Software and Drivers.Installation Package - Information and Download / Save Install a fresh copy of the Full Feature Software / full driver printer software Uninstall the full driver printer software from Programs and Features That said, if you can't stand it, you can try to fix HP Smart before you fix the printer software. Leaving HP Smart alone for now won't usually impact the final results. HP Smart and the full driver software are "sort of" related but are not the same thing. If you can't stand it and want to "do something about the app right now", scroll down to the "Reset the App" notes. True - I might be missing one of the many, many moving parts in the software-application tangle.įirst, Restart everything, including the router that controls your network. I am not aware Scan-to-Computer can be corrected using the HP Smart application (even assuming the app would open). Normally, that error MIGHT be fixed, though, the subsequent error messages to seem to indicate the printer software is not cooperating (might be corrupted). If the message is what I suspect to be the case, Scan-to-Computer is part of the full driver software. HP Instant > Add example (at end of message) > Parts to the Printer Software.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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